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At Giles, we are committed to providing our valued guests and customers with the utmost in service.  As described in this Internet Privacy Policy (“policy”), we are committed to properly using and safeguarding the privacy of those who use or visit this Web site.  In particular, the policy identifies the personal information that may be collected from you through our Web site, how it is used and with whom it may be shared, the choices available to you regarding its collection, use and distribution, the security procedures in place on our Web sites and how you can change or correct inaccuracies in the personal information you provide on our Web site.

Our Pledge

  • We will not release personally identifiable information about you if you have specifically instructed us not to (except as may be needed to provide services you have expressly requested, or if we believe disclosure is necessary under one of the exceptions discussed below).
  • We will provide mechanisms for you to communicate your privacy questions and concerns to us, and we will make every effort to respond to them.

Your Consent

By using this Web site, you consent to the collection and use of your information as outlined in this Privacy Policy. We reserve the right to change this Privacy Policy at any time, but all changes will be posted to this page so that you can remain informed.  Changes are effective when posted to this page, and your continued use after any change is posted is an acceptance of the change.

Helpful Definitions

“Personally identifiable information” is information-such as name, birth date, e-mail address or mailing address, financial information and other types of information that can be used to uniquely identify a user.

“Anonymous Information” is information that does not personally identify you.  This includes information on how you use our site (such as places visited and search queries performed). Anonymous information also includes the domain names and/or I.P. addresses (as explained in greater detail below) of browsers that visit our site, time of day the site was visited, and other non-personally identifiable information. Anonymous information is information that is not tied to any individual.

Collection and Use of Personally Identifiable Information


You can visit our Web site without revealing personally identifiable information, but if you wish to receive additional services or goods, we may need this information for registration and we may also need you to select a confidential user name and password.  We will use this information to:

  • Welcome you to the Web site.
  • Send communications to you about the Web site, including new features and services available through the Web site.
  • Share your information with affiliates, and allow them to contact you directly, if you have consented to this beforehand.
  • Verify your information and other particulars so that we may provide you with goods or services that you request on the Web site or for other programs or activities, such as sales, reservations or amenities.

If you tell us that you do not want to receive certain types of communications at the time of registration, we will comply with your request, however please bear in mind that in some cases this will limit the services available to you.

Sharing Personally Identifiable Information with Third Parties

If we share Personally Identifiable information with third parties that you have consented to, they may use the data we provide them (sometimes, in connection with other information they may have gathered about you), but are generally prohibited from sharing this information with other companies or people without your consent.

PLEASE NOTE:  In rare instances, we may be required to disclose or use personally identifiable information before obtaining your consent.  This will be confined to situations in which disclosure is either: (a) legally required under a subpoena or criminal investigation; or (b) necessary, in our best judgment, in order to protect you or other Web site users from identity theft, computer viruses or other electronic injury.

Anonymous Information

When you use the Web site, we may collect anonymous information, even if you have not registered with us. We may use this information to examine Web site activity or to help us improve our services.  We will not share any anonymous information with third parties if we know that it will be linked by third parties with personally identifiable information obtained from another source, unless we have given you notice first and you have given us authorization to do so.


A “cookie” is a small piece of computer code that is sent to your browser when you visit a Web site, and used by the Web site server to keep track of visitors and locate them in the future.  Usually this is to improve or customize the delivery of services to Web site visitors.  Cookies do not cause harm to your computer or its hard drive.

Cookies may be used on this Web site from time to time. Normally, you can block the use of cookies by changing the settings of your browser, or configure your browser to show you when a cookie is being sent.  If you choose not to accept cookies, it may diminish or terminate your ability to use all of the features and services offered through our Web site.

Google Analytics

This website uses Google Analytics Advertising Features, including Demographic and Interests reporting.

Visitors can can opt-out of the Google Analytics Advertiser Features but visiting their Google Ad Settings.

Additionally, Google Analytics’ currently available opt-outs for the web are available here, or the NAI offers a consumer opt-out for interest based advertising.

Use of IP Addresses

An Internet Protocol (IP) address is a set of numbers that is assigned to your computer. Web servers – the computers that provide web pages for viewing – automatically identify your computer by the IP address assigned to it during your session online.  We may collect IP addresses for system administration and to monitor Web site activity, and we may also use them to identify Web site users if it is necessary to prevent violation of our terms and conditions, or to protect You or other Web site users from interference or harm.

PLEASE NOTE: Under certain circumstances, IP addresses and/or domain names may be linked to personally identifiable information, when that information is stored in databases managed by Internet registrars or registries such as Network Solutions.


This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve our website usability. You can choose to disable the Service at

Web sites Operated by Third Parties.   

WEB SITES THAT ARE OPERATED OR MAINTAINED BY THIRD PARTIES ARE NOT COVERED BY THIS PRIVACY POLICY.  If you link to another Web site from this Web site, or if you authorize us to share information about you with third parties at their Web sites, we do not have control over their privacy policies and we do not review those policies to see if they are more or less protective than ours.  You must determine this by visiting the Web site in question.


Our data networks are protected against loss, misuse and alteration by commercially acceptable, industry standard procedures.  Although we believe these measures are adequate in most cases, you should never assume that communications over the Internet are completely confidential or that data is not vulnerable to being misappropriated, and should therefore always exercise care in communicating or doing business over the Internet.

Contacting Us

If you have questions about this privacy policy or the practices of this Web site, please contact: